FAQs
Frequently asked questions
Have questions? We're here to help.
How do I book a ride?
You can book directly through our website by selecting your pickup and drop-off locations, choosing a vehicle, and confirming your ride details.
What types of vehicles are available?
Our fleet includes luxury sedans, black SUVs, stretch limousines, and party buses to accommodate different group sizes and occasions.
Is there a cancellation fee?
Cancellations made at least 24 hours in advance are fully refundable. Last-minute cancellations may incur a fee based on the vehicle type and time reserved.
Can I make changes to my reservation?
Yes, you can modify your booking up to 24 hours before your scheduled pickup. Contact our support team for any changes.
Do you provide airport pickups and drop-offs?
Yes! We service all major airports in the area, including JFK, LGA, Newark, and more. We monitor flight times to ensure prompt pickup—even if your flight is early or delayed.
Are your drivers licensed and insured?
Yes, all our chauffeurs are professionally trained, background-checked, and fully insured for your safety and peace of mind.
You can book directly through our website by selecting your pickup and drop-off locations, choosing a vehicle, and confirming your ride details.
Our fleet includes luxury sedans, black SUVs, stretch limousines, and party buses to accommodate different group sizes and occasions.
Cancellations made at least 24 hours in advance are fully refundable. Last-minute cancellations may incur a fee based on the vehicle type and time reserved.
Yes, you can modify your booking up to 24 hours before your scheduled pickup. Contact our support team for any changes.
Yes! We service all major airports in the area, including JFK, LGA, Newark, and more. We monitor flight times to ensure prompt pickup—even if your flight is early or delayed.
Yes, all our chauffeurs are professionally trained, background-checked, and fully insured for your safety and peace of mind.
Contact us
We'd love to hear from you
Our friendly team is always here to chat.
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